Privacy Policy

We value your privacy and are committed to protecting your personal information when you use our online platform. This privacy policy explains how we collect, use, and safeguard your data in accordance with applicable laws, including the General Data Protection Regulation (GDPR).

Information We Collect

When you visit our site or make a purchase, we may collect the following types of personal information:

• Contact details such as your name, address, and phone number
• Email address for order confirmation and customer support
• Payment information necessary to process your orders
• Information about your browsing behavior on our site, including pages visited and time spent

How We Use Your Information

Your personal data is used solely for purposes related to providing and improving our handmade cosmetics services, including:

• Processing and fulfilling your orders
• Communicating important information about your account or transactions
• Responding to your inquiries and providing customer support
• Sending you marketing communications if you have opted in
• Analyzing usage patterns to enhance and personalize our site experience

Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

• Your consent, which you may withdraw at any time
• The necessity to perform a contract with you
• Compliance with legal obligations
• Legitimate interests such as improving our service and marketing

Data Sharing and Disclosure

We do not sell your personal data. Your information may be shared with trusted third parties only as necessary to operate our online shop, such as:

• Payment processors for transaction completion
• Delivery partners for order shipment
• Service providers who assist in website hosting and maintenance

All third parties are required to protect your data in accordance with applicable privacy laws.

Data Retention

We retain your personal data only as long as needed to fulfill the purposes outlined above or to comply with legal requirements. When your data is no longer necessary, it will be securely deleted or anonymized.

Your Rights

Under GDPR and relevant privacy laws, you have the right to:

• Access and obtain a copy of your personal data
• Request correction of any inaccurate or incomplete information
• Request deletion of your personal data where applicable
• Restrict or object to certain types of processing
• Receive your data in a portable format

To exercise these rights, please contact us via the provided physical address.

Security Measures

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Use of Cookies and Tracking Technologies

Our site uses cookies and similar technologies to enhance user experience, analyze traffic, and provide customized content. You can manage your cookie preferences through your browser settings.

International Data Transfers

If your data is transferred outside South Korea, we ensure it is protected by applying adequate safeguards in compliance with applicable data protection laws.

Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children without parental consent.

Physical Address for Correspondence

For any questions, requests, or concerns regarding this privacy policy, please contact us at our physical office located in city centre Seoul, South Korea.

By using our online platform, you acknowledge that you have read and understood this privacy policy and agree to the collection and use of your personal information as described herein.